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Calabrio


Are you completely new to workforce management? Or do you have experience with WFM but are looking for reinforcement on the fundamentals? Get back to basics with WFM consultant Jill Hensel as she provides a walkthrough of key WFM components. Jill will cover common terminology, with a focus on driving a common understanding. She’ll also dip into forecasting and scheduling best practices to get you off on the right foot.