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For many businesses, the contact center is a strategic connection point for customers. But with the daily pressure to satisfy increasing customer expectations, it can be a challenge to keep contact center people and processes aligned with business objectives. To address this challenge, Cisco has introduced Cisco Webex Workforce Optimization, a suite of integrated cloud applications for team performance management that helps transform the supervisor experience to create a contact center of excellence. Join us during this session as we explore how Webex WFO can empower your contact center supervisors and watch as we demo the powerful Webex WFO suite of applications.