Welcome to 2Ring’s virtual booth at Calabrio Customer Connect! 2Ring has been active in the field of services for contact centers and IP telephony since 2001. 2Ring is mostly known for 2Ring Gadgets for Cisco Finesse, and 2Ring Dashboards & Wallboards. Recently, Calabrio and 2Ring have joined forces to boost agent and supervisor experiences in Cisco Contact Centers by incorporating key elements from Calabrio QM and WFM into Cisco Finesse. Learn more about this exciting new integration below.
Watch 2Ring's On-Demand Session:
Top 10 Cisco Contact Center Use Cases
Watch Calabrio WFM integration with Cisco Finesse here:
Watch Calabrio CR integration with Cisco Finesse here:
If you would like to learn more about the enhancements our Gadgets for Cisco Finesse can bring to your contact center, click below to find out more:
2Ring Gadgets - Product Page
2Ring Gadgets for Cisco Finesse, offered in three bundles (standard, enhanced, premium), empowers supervisors and enables agents to become more efficient. Supervisors are able to handle everyday tasks on their own from within Cisco Finesse: reskill agents, view detailed information about agents and customer interactions in real-time, receive alerts about important call center events (RONA, Calls in Queue, ..), send messages to agents, or even change wallboards on the fly.
Reach out to one of our 2Ring product experts, and find out how we can redefine and enhance your contact center experience. We invite you to schedule a personalized demo of our solutions, so you can see firsthand the powerful integrations of our 2Ring Gadgets for Cisco Finesse.
During the conference (October 27-28) we will be giving attendees 50 points per sponsor page they visit. In addition, if they visit all sponsor pages, they will get a bonus 100 points, as well as the "Sponsor Savvy" badge. Everyone that earns this Sponsor Savvy badge will be entered into a drawing for a Herman Miller Sayl office chair - valued at $545 USD. The winner will be displayed along with other giveaway winners on our Points & Prizes page on October 28 by 5:00pm CDT/23:00 CET.