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We are living in an era where businesses are consistently engaging with their customers through numerous digital channels. With that being said, customers are seeking more personalized, real and authentic conversations. So, is your contact center evolving to communicate with your customers the way they prefer?

We’ve partnered with Calabrio to add Calabrio ONE and Calabrio Quality Management (QM) to Flex Boost

We will show you the features available when you log into the interface, followed by a dive into the programmability of Twilio Flex.

Calabrio Workforce Management (WFM) for Twilio Flex

Twilio is the cloud communications platform that enables innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs.

Connect with a Twilio Flex expert now

During the conference (October 27-28) we will be giving attendees 50 points per sponsor page they visit. In addition, if they visit all sponsor pages, they will get a bonus 100 points, as well as the "Sponsor Savvy" badge. Everyone that earns this Sponsor Savvy badge will be entered into a drawing for a Herman Miller Sayl office chair - valued at $545 USD. The winner will be displayed along with other giveaway winners on our Points & Prizes page on October 28 by 5:00pm CDT/23:00 CET.