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Please Note: There will be no live Q&A for this session due to time constraints. Please ask any questions in chat and our presenter will do their best to reply. Thank you!

With Data Explorer, you can create highly customized or ad hoc reports, working with everyday business terms you understand. In this session, presented by Product Line Manager Craig Todd, you'll see the basic functionality of Data Explorer and learn how to build your first report. You’ll then see how you can turn your reports into interactive dashboards to drive business intelligence from your contact center data. Check out this session and make sure you’re utilizing this valuable feature!