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Calabrio ONE

Join us for sessions that introduce the new innovations in Calabrio ONE, including the eagerly anticipated uniting of Calabrio ONE and Calabrio Teleopti WFM. Your new solution will transform how you schedule, forecast change and manage your agents. Attend this track for the information you need on how and when you’ll get your hands on this exciting new WEM suite. See below for our list of planned breakout sessions and watch for full details to come soon!

  • Next-Generation WFM: Immediate Benefits for Calabrio WFM Users
  • Next-Generation WFM: Immediate Benefits for Calabrio Teleopti WFM Users
  • What’s Next? A Look into Calabrio’s Workforce Management Roadmap

  • Exploring the Future of Workforce Management

  • Meet the Product Owners! Manage and Monitor Teams with Meetings

  • Meet the Product Owners! The Latest in Employee-Driven Automation: Self-Scheduling + Grant

  • Meet the Product Owners! Easy and Powerful Schedule Editing for Planners, Supervisors and Real-time Analysts