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Calabrio

Calabrio ONE

The digital transformation is accelerating out of necessity, and a fully integrated workforce engagement and optimization suite will ensure you stay ahead of the curve. These sessions will demonstrate why the time to move to the cloud is now, and how the pieces of Calabrio ONE fit together to give you a complete tool set for the modern contact center. See below for our list of planned breakout sessions and watch for full details to come soon!

  • A Sneak Peek into the Calabrio Innovation Center Labs
  • From Kickoff to Uplift: The Path to a Successful Implementation
  • How Generation Z Employees Will Save the World
  • 9.5 Customers: It’s Time to Move to the Cloud
  • 9.5 Customers: A More Feature-Rich Experience is Available in Calabrio ONE v11
  • Partnering with Calabrio Support
  • I Just Submitted a Ticket. What Happens Next?
  • Upgrade Your Workforce Optimization: Migrating to Cisco Webex WFO
  • Using Artificial Intelligence to Deliver Effortless Self Service
  • CCaaS 3.0: Unlearning Cloud Contact Center for Modern CX
  • Effectively Staffing for a True Omnichannel Customer Experience