Attend our Calabrio Customer Connect keynote sessions for insights and updates from company leaders, get up-to-speed on trends from industry insiders and hear stories from the contact center trenches as we shine the spotlight on innovators in our industry.
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Break out the champagne! CMO Rebecca Martin and Senior Vice President of Customer Success Doug Lang will unveil the 2020 Calabrio ONE Award winners. Join us to hear why these customers are receiving this distinction and toast their success. Add...
Join Calabrio CMO Rebecca Martin as she closes out day one of C3 and shares a sneak peek into day two. Add this session to your agenda and you'll receive a calendar invitation.
Calabrio International SVP Olle Düring will kick off day two of Calabrio Customer Connect with a preview of the day’s valuable content and a reminder of all the resources available to you during and beyond the C3 event. Add this...
The fight to achieve a market-leading customer experience is increasingly feeling like a maelstrom and many firms are struggling to keep up. They were already dealing with massive amounts of competition, disruption, artificial intelligence, automation, big data, omnichannel, personalization, behavioral...
The evolving world of work presents new challenges for contact centers. This year’s virtual-only C3 is a microcosm of this change, and it requires a shift in expectations from team leads, supervisors, and managers. Today’s customers lead omnichannel lives, and...
Join Director of Product Marketing Brad Snedeker as he sits down with the three companies named as finalists in Calabrio’s 2020 Analytics competition. Our panelists from Thomson Reuters, Idaho Central Credit Union and Bluegrass Cellular will discuss how they were...
We’ll reflect on our very first virtual C3, give away a few more prizes and look ahead to our event in 2021. Add this session to your agenda and you'll receive a calendar invitation.
